Wow brutal review. Not even a decent shower? Yup this girl definitely doesn't belong at Ph. Thanks for the honest review, you have my respect for that my good man.
Agreed I also have only had one misfire at Ph and while it was a disappointment it didn't change my perception of Ph being at the top of the food chain in Manhattan.
A special thanks to Kim for acknowledging when a girl can't cut it. This is what separates ph from the pack, they actually take customer feedback into consideration, "other" places should take notes on how it's done lol.