Maybe you met her on an off day, she's been my ATF for the past year, always amazing service and she always goes above and beyond to meet your needs. She's a super shy person, which can come off as disinterest, but she definitely tries very hard with everyone she sees.
She's like fine wine, gets better with each session, especially as you build rapport with her. But to each their own, maybe you guys just didn't click. The less of you guys try to see her, the more time slots i'll be able to book lol.