Yeah I think they got confused with the holiday. I texted them on Monday asking who was available tomorrow, booked Lucy, and then got messages later that day closer to the appointment asking if I was coming. I thought I clarified things and tried to re-confirm on Tuesday, then was given a list of who was working Wednesday. I once again corrected that I was looking for an appointment the very same day (Tuesday). When I arrived at the predetermined time yesterday (plus texting that I was 5 minutes away), they acted surprised/confused when I showed up.