matter of perspective. Just being truthful. I didn't like the meal. I didn't like the service. You may go in and not agree, but at least you know how I felt, and isn't that what reviews are about? There is a local restaurant I go to frequently that I love. Never had a problem with the food or service. One of my closest friends will NOT go there again. He had a bad meal with bad service. Same with these providers. There are some you will just not click with or those that do not make you want to come back for another meal. For me, yesterday, Donna was that provider. He actions did not meet my expectations. And just like a meal in which I may have fully eaten to curb my appetite, her service yesterday did "scratch my itch" but was not good enough for me to want to go back to see her again.