No, she is not ugly at all. Just not someone that I'm going to look at twice on the street. BUT, I have to tell you that when she took her blouse off I couldn't believe the size of those things. And, although I saw her cleavage while she was fully clothed, I wasn't expecting THAT!!!! I'm definitely going to give her another try because I really liked her, she worked hard and was fun and I want to see if she'll open up some more on a repeat visit. For what it's worth, I recommend. BTW...I saw another gal there from a distance. She looked cute. Shorter and younger than Lily. Was that Ruby?