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Hey Members, what exactly is “The Perfect Moderator”

BryB23

Registered Member
Messages: 20
Reviews: 9
Joined
#21
over the past six months I’ve noticed that mongers I’ve followed for years have simply disappeared. I’m sure that most of them have new accounts but l’ve lost the opportunities for information from trusted members. its no longer possible to go back to their previous reviews.

In a sense, this erasure of members has diminished my experience on this site.
 

Chicagoboy

Review Contributor
Messages: 1,782
Reviews: 115
Joined
#22
glad to see these issues being addressed finally. I think you laid out exactly what a mod should do, and I sincerely hope we can get to that point. As others have mentioned in this thread I also feel there’s a need for more moderators on the site as maybe the workload is too much for the current mods we have.
This is a major site that has to be taken care of but there is still no need for a moderator to say to you "you can't play on this court anymore" or "watch what you're liking and commenting on fella you're being watched" I'm an alumnus from Spahunters and never experienced any of that kind of talk.
 

markkennedy

BFE to your GFE
Messages: 1,557
Reviews: 19
Joined
#24
over the past six months I’ve noticed that mongers I’ve followed for years have simply disappeared. I’m sure that most of them have new accounts but l’ve lost the opportunities for information from trusted members. its no longer possible to go back to their previous reviews.

In a sense, this erasure of members has diminished my experience on this site.
This may be a technical issue that cannot be resolved, not sure if our administrator has ability to change site functionality, but I wonder if old accounts that give the "oops something went wrong" issue can instead display as any other account, but with some message that they are banned. All that information as you mention, is lost to the ages.
 

topjimmy

Administrator
Messages: 495
Joined
#25
Are you saying that once a member is banned, ALL of their previous posts become invisible to the membership?

Me asking that may sound stupid, but having always been admin status I did not realize that was the case, either that or I misunderstood you
 

markkennedy

BFE to your GFE
Messages: 1,557
Reviews: 19
Joined
#26
Are you saying that once a member is banned, ALL of their previous posts become invisible to the membership?

Me asking that may sound stupid, but having always been admin status I did not realize that was the case, either that or I misunderstood you
No, but if say you click on a user to see other posts they may have made in the past, like say I appreciate this fellow's posts or reviews or advice and might like to see more, if he is banned, you get a message that something went wrong, and can never see anything. Of course the posts exist, but cannot find them the normal way.
 

KittyHawk

Review Contributor
Messages: 1,142
Reviews: 44
Joined
#27
If I wasn't concerned it could be a safety issue for both myself and the Spas involved, I could post a screen capture of every appointment I've made on my most recent hobby phone. I even can recover text from booking appointments off of old phones. Since Thursday April 27th alone, I've had 8 appointments. On two of those days, I saw 2 different girls on the same day.
And I thought I was overdoing it at once a week. Thanks, I feel much better now.
 

Drjon7

Review Contributor
Messages: 567
Reviews: 45
Joined
#28
Everyone knows the value hhnyc77 has brought to this site as a contributor and mod. Hopefully he gets more involved again.

While rAMPage can be a bit over the top, esp lately, a good cop bad cop can be a good thing. Maybe just alitte filing down of the rough edges and remaining 100% fair.

Addressing shilling w a heavy hand would get my vote. Left uncheck, it's undermines the whole site and all the effort good people put in to make this site successful.
 

Wayne1250

Review Contributor
Messages: 11,269
Reviews: 98
Joined
#30
The problem is there is a fine line when it comes to the definition. I put shilling in the category of fake reviews to promote a spa.

If you legitimately like the service of a provider or spa, I see nothing wrong with letting members know of your preference. It's almost like saying that all positive glowing reviews are shills. Comparing one provider or spa with another should also be allowed because that puts the girl's or spa's performance in context. Personally, I think the terms shill or White Knight are negatively over dramatized.
 

topjimmy

Administrator
Messages: 495
Joined
#32
The problem is there is a fine line when it comes to the definition. I put shilling in the category of fake reviews to promote a spa.

If you legitimately like the service of a provider or spa, I see nothing wrong with letting members know of your preference. It's almost like saying that all positive glowing reviews are shills. Comparing one provider or spa with another should also be allowed because that puts the girl's or spa's performance in context. Personally, I think the terms shill or White Knight are negatively over dramatized.
You guys may not like this, and/or you may not be used to this based on the way it appears this site has been moderated…but it is no place for a mod to decide what review is real and what review is fake. Mods shouldn’t go pulling reviews or deeming members shills or taking stances against certain establishments….EVER.

Mods are NOT police. Members police each other.

Look, we are at the very beginning of a long road to recovery. For those who wanna hang in there and have faith, you have my assurances this ship will be steered in the right direction
 

markkennedy

BFE to your GFE
Messages: 1,557
Reviews: 19
Joined
#33
You guys may not like this, and/or you may not be used to this based on the way it appears this site has been moderated…but it is no place for a mod to decide what review is real and what review is fake. Mods shouldn’t go pulling reviews or deeming members shills or taking stances against certain establishments….EVER.

Mods are NOT police. Members police each other.

Look, we are at the very beginning of a long road to recovery. For those who wanna hang in there and have faith, you have my assurances this ship will be steered in the right direction
Thank you for your attentiveness, some of us almost quit coming back here. I've got ten reviews saved up from the last weeks since I got canned last, if I can feel like this crap isn't going to happen anymore, we can all enjoy!

I used to moderate a forum, and similar to here, the administrator left for some time to deal with her life. In the following months, it was four of us mods and some 300 posts a day, it was not easy, but we did as you mentioned, we let the members self-police for the most part. Takes a load off the mods and also makes things that are glaringly not acceptable rise to the top for mod attention, while leaving minor infractions to be scolded or made fun of and everyone learns and moves on.
 

Chicagoboy

Review Contributor
Messages: 1,782
Reviews: 115
Joined
#34
Everyone knows the value hhnyc77 has brought to this site as a contributor and mod. Hopefully he gets more involved again.

While rAMPage can be a bit over the top, esp lately, a good cop bad cop can be a good thing. Maybe just alitte filing down of the rough edges and remaining 100% fair.

Addressing shilling w a heavy hand would get my vote. Left uncheck, it's undermines the whole site and all the effort good people put in to make this site successful.
There's being a bit over the top then there's being a downright dictator. I will find you and I will get you for something is the rAMPage attitude. Especially the not open for further comments, I get to say what I want then I will ban you from this site. I wonder how many were banned because of rAMPage? I know one personally and he has no clue why he was banned.
 

Skyns6969

Registered Member
Messages: 2
Joined
#35
Ive been on this site since the beggining and contributed a ton of reviews then one day got that BS ban noticed.. obviously i was shocked and had to look at my comment history and nothing warranted a ban.. whoever that mod was needs to go! Regardless ive moved on and posting my adventures elsewhere!
 

arb

Registered Member
Messages: 3
Joined
#36
This is a major site that has to be taken care of but there is still no need for a moderator to say to you "you can't play on this court anymore" or "watch what you're liking and commenting on fella you're being watched" I'm an alumnus from Spahunters and never experienced any of that kind of talk.
I'm pretty sure I got banned for simply 'liking' a comment that itself made no mention of the bad acronyms or anything like that, but one which I simply found funny. It had to be that because like Skyns6969, I thoroughly reviewed my comment history and nothing seemed at all absurd or worthy of a straight up ban.

Thank you Jimmy for opening up this open dialogue with the members.
 

MrAmpstein

Registered Member
Messages: 23
Reviews: 1
Joined
#38
I can't tell you how overjoyed I am to see these open discussions, topjimmy. I was banned on another account (with over 15 reviews and over 60 comments) because a moderator took offense to a blunt but respectful and polite PM I sent to him about a vague warning he gave on one of my posts.

When I first saw this particular question, my thought was "Do the opposite of you know who. He's a menace." Upon reflection, however, I decided to be more helpful. In the spirit of David Letterman, my top 10 list for the perfect moderator is someone who...

1. Posts why a review is rejected as a follow-up comment to a review. Along the lines of "This review did not earn review credits because [insert reason]" and include a specific violation/reason (for example, visit occurred over 30 days ago). This will educate not only the reviewer but other mongers as well for future reference.

2. Keeps the vitriol in his back pocket. No need for the wise guy, snarky, curse-filled posts and PMs.

3. Is consistent. Applies the same standards for accepting/rejecting reviews and warning and banning members.

4. Actually enforces the expectations for a review. Your post from October 28, 2018 clearly outlines what should be included in the reviews.

5. Does not become bigger than the site. Anyone remember the Bobby Brady Hall Monitor episode from the Brady Bunch? Moderators shouldn't be Bobby Brady.

6. Knows when it's time to give up moderators duties (for example, he doesn't have the time to perform the functions adequately).

7. Actually enjoys his work as a moderator.

8. Accepts and provides constructive criticism.

9. Is as invisible as possible while still performing the duties.

10. Has a means to contact someone who can effect change, like passing on member suggestions for merging or adding sections. Maybe this could be done by simply creating a sticky labeled "Website Suggestions" that someone with authority can read periodically.

Side note: As a follow up to #4, any thoughts on a system where someone can get full, partial, or zero credit vs. just full or none? For example, an otherwise informative, helpful and compliant review is missing a detail like a phone number or using an abbreviation for the spa name (EGS vs. Evergreen Spa) or not spelling out the name of the town (Conshy vs. Conshohocken). Someone with one of these simple mistakes would be given 1/2 the review credit. I'm sure it would encourage more complete details. I personally find phone numbers and full town and spa names helpful because I travel a lot and searching a planned destination is more complete when good/full details are provided.
 
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