It seems more common now that you schedule an appointment, arrive on time and your massage starts off well and then an unscheduled guy shows up. Instead of your masseuse telling the guy she is busy for the next 55 minutes, she brings him into another room. Then comes back and says please wait for 10 minutes, take a nap, I’ll be right back. Of course at a minimum the guy is looking for 30 mins, but she thinks she can rush him in and out then rush you in and out. So today I said no thanks, give me my money back and you can have your new customer all to yourself. Of course she got upset, no I will give you good massage after he leaves. I get up and put my clothes on to leave. No stay I’ll be back in 5 minutes do not leave. She gives me my money back as I am walking out another unscheduled guy shows up and I hear her say come in I’ll be with you in 2 minutes