I do not know if the spa's service or Amanda's service has gone downhill or not. I have been there only once, saw Amanda, and had a very good experience. I have not been back because it is a 70 mile+round trip. My problem is not with a review of the spa or the provider my problem is with bigguns 660 constantly lying about said spa and said provider. First he gave her a positive review, then he claimed he never saw her and never would( no explanation as to why) got called out for that lie and never admitted it. Then he writes a negative review of the spa and the unnamed provider(while giving a perfect description of Amanda right down to her clothing) , gets called out on that and does not answer for it choosing to let someone else speak for him and lie about Amanda being a tranny.