Just walked in, was their first customer. Mask on the whole time for her. I took mine off once in the room, but she gave me one so I put it on. Experience was definitely a little off, figure I'll try somewhere else in a couple weeks. I normally don't call or make an appointment, but that may be the new normal for a lot of places. I normally tell them I called anyway if they ask, most places aren't exactly keeping an appointment book.