As bad as the punctuation was, his experience mirrors my last trip. This place is in disarray...doors open revealing bodies strewn about in blankets sleeping. Clothing and bags and towels everywhere. An old provider who looked like she literally wanted to be anywhere but there and assisted in literally nothing. No word, just starts walking to shower. Points to table then starts warming water. After shower, "here's a towel (reluctantly) go dry yourself as I walk away".
I won't be back until I see an uptick in reviews.