There was no mix up, I had an spot with Anna, they texted 15 minutes later and said not available and pushed BeBe, I said give me next time slot hour later. I showed up they said Anna not available and offered Bebe again, I turn and start to walk out and said are you sure and then they relented!
The only way this will stop is if you walk out and push the issue, also tell the girl you made appointment with that they tried to take it away from her.
Stand your ground