That's Lora, very businesslike. She's Russian, which means she had to combine a very definite sense of poise and femininity with a life that was probably very tough. In a nutshell, that means she is very guarded, but quite appreciative of little things like flowers or treats for her tiny doggie. Also she's not an actress; there is no "yoo soo big!" routine. She doesn't love you, she will do the best she can to make you feel good for an hour.
That's not for everyone, but that's the purpose of a review, to convey accurately what you can expect. It's not to offer a critic's take on why a session was bad or good.