My 2 cents...
One's person's fit masseuse is another man's anorexic is another man's fatty. That's can't be helped and to each their own. Oh well.
As for Michelle... I went to her a few years ago and won't be going back. It isn't a 100% negative reflection on her but she really isn't for me. I found nothing wrong with the location, the studio, her looks, her massage or the damage. She seems to been around the biz along time and her opinions and attitude are fairly set. She knows her regulars and with any newbies, she will either click or she won't. She likes to do what she likes to do and although I didn't ask for anything I didn't get, we didn't see eye to eye on how that is to be done. That is what her attitude reflected and if I was for her, she would have been more receptive. I won't say to avoid her simply because she might be for you and vice versa. Hopefully she be all that for you.
As for the review... I don't think it is fake or malicious nor do I think people sticking up for her are lying either. Both are describing the same woman so I think calling out one another over what is an opinion is wasted energy.