I called Joanna's today, and made an appt. I was working about an hour away, so I told them I could be there in 75 minutes. Joanna told me the 3 girls who were there (Susan, Lucy, and Tiffany.) I got there right on time and Joanna isn't there. Lucy comes out and tells me to come back in 30 minutes, that they are all busy. Susan popped her head out and said I could wait in one of the rooms. I told them no, that if they couldn't keep the appointment time, I wasn't going to wait, and I walked out. I like the place, but I'm torn about going back there. It's a more convenient location than almost anywhere else.